← Fan Xia / WorkPERSONAL HEALTH COACH · PRODUCT DESIGN

-Overview-

An AI health coach that turns body signals into next steps

What

AI-powered health app

Translates body data into understandable insights and guidance.

Who

Mature users, 35–60

Health-aware adults the product team identified as the core audience.

Why

Sense changes, lack guidance

They notice changes in their bodies but don’t know how to interpret or respond.

How

Sense → Interpret → Guide → Adapt

A four-step framework from raw data to adaptive support.

01 — Research

Users don’t need more data. They need to know what it means.

I surveyed 800+ users and ran in-depth interviews with 80+ of them to learn how adults aged 35–60 read health data, react to alerts, and what guidance they expect.

-Research Approach-

Three questions, two methods

Research questions & methods

3 questions · 800+ survey responses · 80+ in-depth interviews

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Research goals & core questions

Goal 1

Understand everyday health monitoring needs

Q: How do mature adults perceive and use health monitoring data in daily and active scenarios?

Goal 2

Identify gaps between alerts and action

Q: What happens when users receive health alerts but lack clear guidance on next steps?

Goal 3

Define effective health guidance

Q: What balance of explanation, guidance, and long-term context do users expect?

Methods · Real-life health decision moments

Quantitative research

Online survey · 800+ responses, ages 35–60

• Identify common patterns and needs

• Support insights with quantitative data

• Inform scalable design decisions

Qualitative research

In-depth semi-structured interviews · 80+ users

• Uncover barriers in interpreting and acting on alerts

• Clarify expectations around guidance, frequency, and tone

Outcome

Three core design pillars emerged for building the app from the ground up: information architecture, personalized data summaries, and a notification system.

-User Types-

Three ways of relating to health data

Usage habits and expectations split users into three types. Each type later gets its own alert tone, data depth and guidance style.

Type 1

Health Maintainer

Leslie, 57

“Health-conscious, but hates feeling over-monitored.”

Simple language

Clear trends

Few alerts

Type 2

Trend Seeker

Claudia

“Wants reliable insights that keep her in control, without overload.”

Trend summaries

Personal tips

High-signal alerts

Type 3

Health Manager

Bob

“Relies on precise, continuous data to manage cardiovascular risk.”

Cross-metric insight

Predictive signals

Clinical clarity

Persona details

Usage, goals, pain points and core needs for each type

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Type 1 · Health Maintainer

Leslie Voge, 57 · Network architect

Usage & behavior

• Intermittent device usage

• Passive health monitoring

• Routine-based activity

• Low notification tolerance

Goals

• Maintain improved health

• Monitor existing conditions

• Natural health maintenance (diet, walking)

• Simple trend summaries

Pain points

• Apple Health feels too complex

• Hates “junk reminders” (e.g., Stand notifications)

• Does not understand or trust advanced metrics

Core needs

Simple language

Trustworthy summaries

Clear trend direction

Minimal, meaningful alerts

Type 2 · Trend Seeker

Claudia Villegas

Usage & behavior

• Continuous device usage

• Trend-oriented monitoring

• Phone-first review

• Low notification tolerance

Goals

• Understand long-term health trends

• Improve sleep quality & stability

• See cross-metric relationships

• Feel reassured by data

Pain points

• Apple Health lacks conclusions

• Insights are fragmented

• Alerts are too frequent and vague

• Explanations feel technical and non-actionable

Core needs

Interpreted insights

Personalized recommendations

Clear trend summaries

High-signal feedback

Type 3 · Health Manager

Bob Benson

Usage & behavior

• Continuous, multi-device tracking

• Data-first decision making

• High sensitivity to early risk signals

• Proactive monitoring

Goals

• Detect health risks before symptoms

• Maintain stability without incidents

• Build complete personal health knowledge

• Slow biological aging

Pain points

• Insights are fragmented

• No multi-parameter risk interpretation

• Alerts are reactive, not predictive

• Explanations too shallow for decisions

Core needs

Long-term tracking

Cross-metric synthesis

Predictive risk signals

Clinically grounded explanations

-Key Insights-

Users trust their bodies more than alerts

Survey data

The numbers behind each insight

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Module 1

Health Data & Interpretation

Finding

Insight

Implication

Struggle to understand what it means

Interpretable states and plain-language explanations

Trends and comparisons over absolute values

Trend-first views that emphasize comparison

Signal seriousness , not more data

Risk prioritization and clinical relevance

Module 2

Health Report System

Finding

Insight

Implication

Subtle, controllable feedback over intrusive alerts

Quiet by default , escalates only when necessary

Personalized recommendations , not generic

Individual baselines, recent trends and activity context

Long-term feedback over real-time nudging

Trend summaries and severity-based signals

Module 3

Health Alerts

Finding

Insight

Implication

Users trust their bodies more than alerts

Match bodily perception and explain why a change matters

Users want alerts before crossing danger

Personalized, threshold-based alerts

Without guidance, alerts increase anxiety or ignored

Alerts must include clear, actionable next steps

-Competitive Landscape-

Where existing apps stop short

Apple Health

+ Raw data & ecosystem

− Weak synthesis, no takeaway

Oura

+ Core scores, calm tone

− Generic recommendations

Whoop

+ Clear Strain → Recovery model

− Dense, steep learning curve

RingConn

+ Clean, minimal interface

− Shallow interpretation

Opportunity for eufy

Score-first simplicity, a narrative interpretation layer, customizable data depth and calm, prioritized alerts — in one system that connects metrics to behavior change.

Score first

Interpretation layer

Custom data depth

Calm alerts

Competitor analysis

Apple Health · Oura · Whoop · RingConn

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02 — Design

From data review to state-aware guidance

Research pointed to three design pillars: a layered information architecture, personalized interpretation, and a tiered notification system.

-Information Architecture-

Interpretation before detail

Alerts appear only for meaningful changes, core scores summarize the day, and detail is revealed progressively.

01

Selective alerts

Pop-ups and floating cards fire only on significant trend deviations.

02

Core health index

Raw signals become states: Recovery, Stability, Risk.

03

Interpretation

Explains changes, surfaces anomalies, gives personal guidance.

04

Progressive disclosure

Summary on top, detail in the middle, personal data at the bottom.

-Core Pages-

Score → Meaning → Action

The home page shifts from showing data to helping users understand their state and act on it. Visual density increases gradually as users scroll.

Today

Daily overview

Three core scores, one daily theme, and action cards with specific, time-bound steps.

Health

Health Age

Aggregates key metrics into one comparison against chronological age; the flower graphic shows what drives it.

Page details

Today modules, Health, Setting and onboarding

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Today · Information framework

From data review to clear, actionable guidance

The homepage shifts from showing data to explaining state and guiding action.

Summary layer

Scores below 50 glow orange and above 85 glow blue for instant status.

Core daily theme

Turns data into one clear direction for the day.

Action cards

A framed issue with time-bound actions, e.g. a 20-minute nap.

Activity goal

Goal progress with concrete actions to close the gap.

Metric cards

Score, then tip, then chart, so density builds gradually.

Edit card

Users pick, reorder or hide the metrics they see.

Timeline

Connects daily actions to physiological outcomes.

Promotion card

Feature discovery and ecosystem expansion, e.g. Family Plan.

Primary navigation

Today, Health and Setting tabs with native-style ≥44pt buttons.

Reading order

Score → Meaning → Action → Trend validation

Health & Setting · Information framework

Understand the body, then control the system

A flower graphic shows Health Age and what drives it.

Header & day filter

Switch days to compare changes.

Core daily theme

Four dimensions combine into one score; any below 50 glows orange.

Interpretation

A warm summary with advice and an AI advisor entry.

Action cards

Each card answers What → Why → What should I do.

The control layer for personalization, devices and notifications.

Personal info

Baseline data, goal intensity and interface mode by user type.

Device info

Battery, connection and device details.

Notification

Phone and watch alerts, type and intensity.

Other setting

Account, privacy and version info.

Personal info setting

Baseline data and goal intensity.

Notification setting

Alert types and intensity.

Onboarding · Personalized data

Lightweight steps that power personalization

A few lightweight steps capture the inputs behind personalization.

Basic health profile

Gender via simple checkboxes.

Age, height and weight via one-swipe scale selectors.

Selected

Unselected

Personal preference

Usage habits sort users into three types that shape alerts.

AI advisor settings match advice to each user.

-Adaptive Activity Modes-

Goals that follow the body’s readiness

Based on HRV, heart-rate trends and recovery, the app recommends a daily mode. Goal intensity and tone of voice change with it; users can switch with a swipe.

Relax mode

Recovery below baseline

Lower activity goal; calm guidance that avoids pressure.

Stable mode

Signals within normal range

Keep the regular rhythm; neutral, supportive tone.

Advance mode

Strong readiness

Encourages harder activity within safe capacity.

-Personalized Jogging-

Same run, three levels of guidance

The watch adapts how much it says, and how, to each user type.

All types

High heart-rate warning

A light vibration and a clear signal the moment HR leaves the target zone.

Trend Seeker

Options, not orders

Suggests deep breathing or switching to a higher target zone.

Health Manager

One direct instruction

Concise and functional: start deep breathing to get back in range.

Full jogging journey

Before, during and after the run for each user type

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Jogging journey comparison

Pain points → design response at every stage

Personalized jogging experience

One run, three experiences

User Type 1: Health Maintainer

User Type 2: Trend Seeker

User Type 3: Health Manager

Before jogging

1

A simple HRV status.

2

Trend line shows recovery recently.

3

Including intraday variability.

During jogging

4

Standard running metrics.

5

Activity progress.

6

High heart-rate warning.

7

Suggests deep breathing or switching.

8

One direct instruction: breathe to get back in range.

After jogging

9

Just the overall session result.

10

Rated Relax, Good, Optimal or Intense by time in zones.

11

Rated Light, Optimal or Exceeded, with time over the limit.

12

An overall assessment with personalized advice.

13

A weekly chart of time in the target zone.

14

Full heart-rate zone distribution up front.

-Notification System-

Three tiers by urgency and attention cost

Quiet by default. Alerts escalate only when safety or device reliability is at stake.

High

Critical alerts

Full-screen dialog; interrupts and needs acknowledgment.

Mid

Contextual feedback

Inline card in the app; noticeable but non-blocking.

Low

Peripheral reminders

Standard push on the lock screen or notification center.

Alert details

Format, behavior, purpose and examples for each tier

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Module 3 · Health alerts

Three alert levels balance safety with a non-intrusive experience.

1. Critical Alerts (Interruptive Dialog)

Format: Full-screen or modal dialog

Behavior: Interrupts and needs acknowledgment

High

2. Contextual Feedback (In-App)

Format: Inline card or banner

Behavior: Non-blocking, needs acknowledgment

Mid

3. Peripheral Reminders (System Push)

Format: System push notification

Behavior: Light reminders outside the app

Low

Critical Alerts

• Abnormal heart rate

• Potential arrhythmia

• Extremely low HRV

• Device failure

Contextual Feedback

• Detected activity

• Signs of changes

• Device battery low

Peripheral Reminders

• Bedtime reminder

• Time to move reminder

• Battery fully charged

• Suggestion or summary

In product

How each tier looks on screen

Critical Alerts

Purpose: Safety and device reliability

Contextual Feedback

Purpose: Turn sensing into insights

Other format:

Confirm yesterday activity reminder:

Confirm Yesterday Activity:

Confirm today activity reminder:

Detected Activity:

Core Exercise

12min 11:30am

Confirm

Edit

Peripheral Reminders

Purpose: Habits and device upkeep

End -

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eufy Health

UX Design Intern, Anker · AI Health Coaching App

-My Role-

User Research / Information Architecture / User Flows / UX Framework / Visual Direction

-Project Goal-

Turn body data into clear, actionable guidance for health-aware adults aged 35–60

-Scope-

0→1 CONCEPT

80+ USER INTERVIEWS

800+ SURVEY RESPONSES

PHONE + WATCH